FAQ

Is the shipping worldwide?

Yes

 

How much will shipping be?

The shipping costs are already included in the price.

 

When will the product be sent?

Giclee Prints are dispatched within 48 hours.

Original paintings are dispatched within 7 days.

 

What happens if my print arrives damaged?

Just send me pictures of the damage and your order number by e-mail and I can replace them for you free of charge.

hellotoalita@gmail.com

 

Returns and guarantees

Every order comes with a money-back guarantee. If you are not happy for any reason then you may return the item within 14 days and receive a full refund.

 

Print info

All Giclee Prints are printed and shipped from the carbon neutral and environmentally friendly service. The prints are presented on a museum-grade, fine art paper.

 

What is giclée

The Giclée print is used for high-resolution artist productions. Very fine and lightproof inks are sprayed onto the paper. To give the print the artistic look and quality, a structured watercolour paper is used.

Normal printing devices only print with 4 colours CMYK. Giclée printing uses up to 12 colours. Besides CMYK, RGB and special colours are also used. This results in a qualitative and colour-true print.

 

Longevity of artworks

Giclée printing lasts with an archival life of up to 80 years.

 

How can you protect your prints for longevity

  • Avoid incorrect placement of artwork in sunlight.
  • Use uv-blocking acrylic or glass for framing.
  • Avoid any contact with moisture or water.

    Do you take custom orders or commissions?

    If you want a personal commissions or special size of a painting or a lamination in acrylic glass or something else, write me an email and I will see what I can do.

    hellotoalita@gmail.com